Recently, I received an email where the sender even says that service is provided to make marketing calls and sending SMSs to even DND NUMBERS. more  

What is TRAI? If you analyze the role of TRAI, you would be left high and dry. In my experience, the so called regulations by TRAI which also provides for a fine of Rs. 500/- for non-compliance is only to benefit the TELECOM SERVICE PROVIDERS and not to give any respite to the consumer who pays for the service. Despite DND registration, tele-marketing calls, SMSs keep coming without any restraint. The very concept of registered tele-marketing is a crude joke on the consumers. Why should a consumer be troubled by these agencies which are generally outsourced and the Principal company remains unscathed? The principal company - be it a consumer company, a bank or an insurance company etc. pays the outsourced company to make the calls and send SMSs. The telecom service provider gains by such traffic and seldom takes any step to curb the menace despite the so called TRAI regulations. TRAI does not guarantee any relief to the consumer and only says that it would attempt to impress upon the telecom service provider for discipline but the consumer may have to approach legal recourse for inconveniences. Writing to TRAI also is of scant or no use as no action is taken nor perhaps TRAI has any authority to take punitive measures. When DND complaint is lodged, the telecom service provider takes devious methods to dodge any action and provides lame excuses such as the complaint is written after the mandatory 3 days period, hence no action is warranted, even when the complaint is lodged on the very same day of the offending call or SMS. Secondly, the telecom service provider does not take any action when the offending caller is its subscriber. Thirdly, the telecom service provider evades action under some pretext or the other when the offending caller is from a bank or insurance company from whom the telecom service provider is enjoying financial facilities. Everyone, the TRAI, the Govt., the service provider, the marketers etc. need money and they would reach out to the subscribers as the data of the mobile phone users is 'SOLD' to these outsourced agencies by the telecom service provider itself, by the banks who violate KYC norms, the insurance companies by flouting privacy conditions and even the courts do not provide relief as evidence of such offense is hard to come-by. Telecom service providers also play havoc by sending bills with wrong address even when their record and verification agencies have provided the correct address along with the correct address proof and the telecom service provider refuses to correct this despite months of follow up. Finally the telecom service provider takes a stand that they have sent the bills properly month on month but the consumer is falsifying to harass. Writing to TRAI on this has the same result as shouting on the deaf ears. So, who is TRAI meant for - is it the consumer's safe guard of privacy or the monetary gains of the telecom service provider and these tele-marketers? In the bargain, even the TRAI gains favors when complaints are lodged and no respite provided to the complainant. Who pays for all this misery, it is the Consumer who has to finally resign to the stand of continued harassment and suffering. more  

Most of the calls are irrelevant and unwanted. In most cases the caller comes to the actual purpose after wasting too much time. They insist on talking even if we are busy in a meeting or otherwise. There should be someway out to ban such timewasting calls. more  

MANY CALLS/SMS ARE UNWARRANTED , WASTE OF TIME AND UNWANTED. more  

I am registered with NCPR by 1909. However I am getting telemarketers call daily from normal nos. both from land-lines nos and mobile nos. Most of the calls are related to personal loans, housing, insurance, mutual funds, fake calls posing from IRDA, MLM agents, Health supplements, Migration to other mobile telecom companies, credit cards, annual/half yearly newspaper subscription, jobs etc. It is not possible to make so many complaints as calls originate from different nos. daily. The govt. is not able to control calling on DND nos. from commercial tele-callers. more