Every compartment must have emergency communication buttons or SOS buttons which can be used by passengers in case of distress or danger.Every train need be satellite connected/cell phone connected so that all emergency calls from campartments are monitored centrally on real time basis.Basically extensive electronic communication system should be used to improve efficiency of trains,timeliness as well as passenger safety.
Unfortunately ony the ministers,secretaries,railway board members travel abroad who visit abroad for pleasure and other extra curricular activities.The engineers and field level staff must visit abroad to understand what is called quality,cleanliness and efficiency so that there is some knowledge at field level. more