Prakash Ranade
We have traveled by Air Asia Internationally since 2004 from Malaysia and within India since inception and continue to use from Bengaluru / Trichy / Chennai to Malaysia / Australia and extensively in South East Asia such as Indonesia, Vietnam, Cambodia etc. Our experience has been very good. Their punctuality / customer service especially Wheel Chair, every checked in bag is sealed with plastic tie etc. is excellent. Veg food is a concern.
However, Of late they are very strict with hand carried luggage as mentioned above and have increased rates for checked in baggage, food, selected seats etc. keeping trend with other airlines. I rate this Airline one of the Best low cost.