Mam,what you have reveled is not new it is a Group specializing in WHITE CRIME.Your are not new on this they have software for erroneous billings,121 is a farce,appellate has no powers.Since they are in losses as the South African and other African operations are closed as they did similar things so were royally kicked out.The business ethic are so high that they got the LICENSE with the condition to also be in rural areas but till date there is no presence so they actually defaulted on the grant of LICENSEE but have got away by 'LINING DECISION MAKERS POCKETS". Thus Blood sucking Vampire.Now with JIO's presence it has given them such a heavy beating some of the perks of the Senior Directors have been with drawn which proves what I have said.It is filing appeal after appeal in TRAI against JIO not letting them use POP as agreed.Rember the Aesop Fables 'Ali Baba and Chalis Chore' yeah wahi kahani hai dear.They have done the same with me have an old Airtel post paid no form 2009+ sending erroneous ,inflated bills so moved on to My Family Plan again the same did not stop,so after JIO's entry in Sept'16 they were compelled to bring in My Infinity Plan here again they showed there BUSINESS ETHICS,by sending me erroneous inflated bills for Rs 4800/+ etc,kept reporting on 121 sent mails,went to there walk ins at Green park will be looked in but nothing happened then I paid up Rs 2000/ so my cell was switched on and after two days switched off.You must understand that a loss making company will make its best unethical efforts to recover its losses at our costs and no elected representative of ours will assist whether in the Assembly/Lok Sabha/media as they all eat from there hands you know what?So the solution is TRAI/Consumer Courts,Dignity,as an organization who works for CONSUMER RIGHTS you are free to give my introduction.
Vande Matram!
Bhart Mata Ki Jai!