In my area power supply is interrupted almost 20-25 days a month even during winters, with outages lasting form 15 minutes to as much as 5-6 hours. The local complaints centre phone no. don't generally avoid you unless it is a long outage, but otherwise can't offer any explanation and just convey approx. time after which power would be restored. Seems BRPL chooses not to buy power when the rates are high and let the customers face the music.