I sent a parcel for my sister staying in Jammu State in April. It is 3 months and courier is still non traceable. I tried to complain at DTDC but no response. They have now stopped taking my calls and no response to mails also.
This branch is highly irresponsible and the staff and owner is very arrogant, ill-mannered and unprofessional as they have betrayed me twice and reluctant to pay the claim for my loss despite my paying the additional charges for insurance, packing and express delivery. I am now filing a suit against them in consumer court for false practices and bothering the customer time and again.