Platform height is low compared to EMU footboard. Sr. Citizen and lady passengers faced problem to ride onto the train. Announcement not available. There is only one small shade.
TRAINS COMING FROM MANGALORE SIDE INVARIABLY ARRIVE ONLY ON PLAT FORM NO.3. TO GO TO PLAT FORM NO.3 FROM THE STATION MAIN ENTRANCE IS A HERCULEAN TASK ESPECIALLY FOR THE ELDERLY AND DIFFABLED PASSENGERS. THERE ARE A HUGE FLIGHT OF STEPS WHICH HAVE TO BE CROSSED BEFORE REACHING THE PLATFORM. EVEN IF YOU TRY TO USE THE BACK ENTRANCE OF THE STATION TO GO TO PLAT FORM NO.3 THE TASK IS EVEN MORE DIFFICULT SINCE THERE ARE NO PORTERS. IT IS A TOUGH TASK FOR THE ELDERLY AND LADIES TO CLIMB THE STAIRS AND REACH THE PLATFORM WITH THE HEAVY LUGGAGE IN HAND. HENCE THE RAILWAYS SHOULD IMMEDIATELY INTRODUCE ESCALATORS FOR THE BENEFIT OF THE PASSENGERS. THEY SHOULD ALSO ENSURE THAT THE ESCALATORS ARE IN WORKING CONDITION.
It is a terminus for many trains and is very clean and good. I was present on the 17th Feb 2017 and some how felt that other railway employees were just wanting to showcase the station for the GM.