I use Flipkart only occasionally but do not like the site lay out very much and the product details are scarce. Even the products available seem to be cheap. Until now, I have not had any problem with my purchases and have never interacted with their customer services. Their delivery services are weird. For customer protection, they do not hand over numbers to delivery person and hence, two way communication is through a central landline. But, some delivery persons are very arrogant. One such incident happened where I received call that they have arrived, went down to receive but no one was to be found, called him repeatedly for one hour with no response and when I questioned him, he said he was playing games under a nearby tree and hence, he could not answer the phone.