no doubt that cleanliness went down if compare the status few years ago but still a very clean station. Escalation installation should complete for all platform and continue to work 24x7. All other facilities are good. Need some improvement on parking area as well.
The Thane Railway Station at Central Railway is the most Crowded station. There should be at least two booking counters at entrance of Kalwa side at Platform no 2. All the local buses, ST buses and Auto Rickshas terminate there and we need to travel a lot with bag & baggage to the ticket counter near platform no 1. It is ridiculous!! Please do the needful
Chakulia Station in Jharkhand on Kolkatta - Mumbai line : Platform is too small. Hence train compartments go out of platform and make it difficult to alight or board. On 5th August, 16 - Steel Express halted only for 1 minute inspite of schedule of 2 minutes, therby making the families to jump from the moving train and throw their bags.
TRAINS COMING FROM MANGALORE SIDE INVARIABLY ARRIVE ONLY ON PLAT FORM NO.3. TO GO TO PLAT FORM NO.3 FROM THE STATION MAIN ENTRANCE IS A HERCULEAN TASK ESPECIALLY FOR THE ELDERLY AND DIFFABLED PASSENGERS. THERE ARE A HUGE FLIGHT OF STEPS WHICH HAVE TO BE CROSSED BEFORE REACHING THE PLATFORM. EVEN IF YOU TRY TO USE THE BACK ENTRANCE OF THE STATION TO GO TO PLAT FORM NO.3 THE TASK IS EVEN MORE DIFFICULT SINCE THERE ARE NO PORTERS. IT IS A TOUGH TASK FOR THE ELDERLY AND LADIES TO CLIMB THE STAIRS AND REACH THE PLATFORM WITH THE HEAVY LUGGAGE IN HAND. HENCE THE RAILWAYS SHOULD IMMEDIATELY INTRODUCE ESCALATORS FOR THE BENEFIT OF THE PASSENGERS. THEY SHOULD ALSO ENSURE THAT THE ESCALATORS ARE IN WORKING CONDITION.
It is a terminus for many trains and is very clean and good. I was present on the 17th Feb 2017 and some how felt that other railway employees were just wanting to showcase the station for the GM.