Hathway broadband internet services

Spectranet promises a lot but delivers nothing

This provider from Delhi provides services of Cable TV and Internet Broadband services in our NCR ( Ghaziabad ) area , having it`s head office in Mumbai .

The company is an online shopping site prominently known as Flipkart. It offers almost all ranges of products one may need.

It is broadband serrvice provider

I have subscribed for 3 months from Hathway broadband bangalore. I have used internet only two weeks. Unfortunately, I shifted my house to other location. So i requested to shift the connection, the connection guy said "no connection in this area" to Hathway, but upstair tanent and neighbours using hathway only. He hasnt come and check but given the wrong report. I asked atleast to refund 2 months amount (Rs.2600). After that i informed to customer care, they directed me to terminate the connection. I have handed over the modem also. Within 15 days you will get the refund for 2 months, they said. But still i havent get the refund amount and also not giving connection. Each day i calling customer care and asking about the refund but there is no benefit. Each time they also creating a high priority service request id to the billing department but i didnt get any feedback or resolution related to this. Below are the details :

Name : Saravanakumar G
Registered Mob No : 7598532330
Registered email : sathyakasc@gmail.com
Acc No :1113266934

I raised complaint on 18th, 21th, 27th july 2016, 3rd 5th 20th on Aug 2016 to give connection/refund but i didnt get both the refund/connection. This is happened for most of the hathway customer who shifted the house. Please kindly help to get the refund.

BSNL took over the business of providing of telecom services and network management from the erstwhile Central Government Departments of Telecom Services (DTS) and Telecom Operations (DTO), with effect from 1st October‘ 2000 on going concern basis.It is one of the largest & leading public sector units providing comprehensive range of telecom services in India.

Internet Service Provider

Sells broadband packages to homes and corporates.

Hathway is a cable broadband ISP and it claims to have the fastest speeds and the best service in Pune.

INTERNET SERVICE PROVIDER

Bhubaneswar