HDFC Bank

service is good but there is scope for improvement!

------- Edited on 2016-12-02 -------

The bank staff is very helpful most of the times & they are trying to do their best in this difficult time....but for sure the short term pain is worth going through in order to have a long term gain...!!

Keep up the good work.

------- Edited on 2017-04-03 -------

Very good banking services.
Your web site, App and ATMs are up to date, accurate, helpful and easy to use.
Keep up up the good work HDFC Bank . * * * * * :)

service is good at R.A.Puram branch, chennai-600028. ATM's of HDFC is fine

sk. Balasubramanyam

Lt Col M N Engineer [Retired] Pune 411015

Very courteous & helpful attitude special care to serve Senior Citizens taken.

------- Edited on 2016-11-24 -------

HDFC employees tried to do a big time fraud with me. They spoke about insurance & I told them that I hate life insurance & anything related to it. Then they told me that there is another plan & were desparately persuading & trying to convinve me for 1 hour to invest in that plan. They stated that I will get exactly double the amount I have invested after 3 years & that there is a 3 year lock-in period. I picked up the rough paper on which they were writing & explaining the plan to me. Suddenly the extremely polite people become angry & tell me to give the rough paper back. Then I went home & browsed the HDFC website. The plan was a life insurance plan with only a 3 percent interest rate & a lock-in period of 3 years. Even an ordinary fixed deposit gives you a much higher interest rate with no lock-in period. On one occassion when I used my debit card in an ATM & withdrew Rs 7000 , the amount got deducted twice with the same date & timing. However, the cash that came out was only Rs 7000. Some of my other colleagues in office also faced the same issue. It always happened when we had just received our salaries. The HDFC officials refused to reimburse out hard earned money. When I changed my job I closed this account by personally going into the bank & submitting the cheque book, ATM card & giving a written letter. The bank manager told me that the closure slip will be sent in post. I had stopped receiving their spam advertising messages & I was happy about it. However, after 2 years when I changed my job & my company had only HDFC as an entity to deposit our salaries, I tried to open an a new HDFC account. At that point of time I was told that the previous account was not closed & that there are several charges levied onto the account for not maintaining a minimum balance for 2 years. No letter or call was made to me for these 2 years. I went through hell for 3 months to get the charges reversed. After all this, again anytime I got any incentive from the company, they would instantly deduct it from my account. I had to repeatedly go to the bank & involve the managers in just to get my hard earned money back. After a year I left the job & closed that bank account & refused to go out of their bank till they gave me the closure slip. I had to wait for 1 hour to get the closure slip. I still keep getting spam HDFC advertising emails & SMS despite repeated writing to them to stop sending me advertising emails.

------- Edited on 2016-12-18 -------

After I closed my bank account 3 years back, without my permission HDFC reopened it & levied heavy charges on me. I had withdrawn all my amounts & then closed that account. I went through a horrible hassle getting the charges reverted back. I have personally got it closed again at the branch opposite J B Nagar, Andheri East. To HDFC bank - If you do any more fraud on my name & reopen my account, trust me I will not only contact OMBUDSMAN I will also be filing a FIR against you. This time I kept my closure slip safely in my safe & took a photo of the closure form I had filled with your bank employees signature. Stop sending me spam emails & sms. I am on the National DO NOT DISTURB list since 10 years.

------- Edited on 2017-04-03 -------



------- Edited on 2017-04-03 -------