Have used HDFC branches at RMV Extension & MS Ramaiah College, Bangalore, post demonetization. They have done commendable job of being responsive to customer needs and sensitive to their problems.
H D F C Andheri branch from past few months they are unable to satisfy there clients regarding any work of customer to remind and clear, not easily they up date any status of complain or issue
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
Despite submission of documents for KYC for Properitership Firm including MSME, the bank could not unlock the account. Last month request made to close the account and refund the money lying in account but making lame excuses everyday. No response from their higher offices to our emails.