ICICI Basaveshwaranagar Bangalore took care of Senior citizens after demonetisation very well. Except on a day when they rcd. cash late, other times it took hardly 15 minutes to exchange or deposit banned currency or draw from the account. Very importantly they did not ask any customer to get copy of id proof, instead photocopied id proof willingly at the branch. They put up a tent at the footpath to protect customers from direct sunlight. All the staff were very helpful. I appreciate their efforts.