indian railway, irctc

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they operated one Subidha express on 16th Oct, which was totally mismanaged.
Platform to board was fixed only 20 min before the departure time.
there was hardly any pantry car facility though they were overflowing with their inventory of food cereals.
bathrooms were not fitted with soap bottle.
we were not served food on the first night. only 2*300 ml of water was served. it was also not told no more would be given.
there was no wi-fi to connect irctc. Call center nos were not displayed.
before Vijaywada station the train was stalled IR and 5 trains were given go ahead. in the rest of the way Subidha Express was screaming for clearence....the train was late by 3-15hrs at Santragachi. IRCTC provides cab at Howrah station, but they do not provide cab at their satellite station, 7 km away by road.
irctc has charged Rs 2000 extra and the had earned extra out of our cancellations in other trains.
now they should refund us the extra amount for the Asubidha they had created providing all BER bogies in Subidha express.
3.00 / 5 18 Reviews
General Hospital Road
Chennai
Chennai Central,General Hospital Rd, Kannappar Thidal, Periyamet, Chennai, Tamil Nadu 600003, India
3.0018
3.00
Keep up the good work.
The Indian Railway is on the right track with emphasis on infrastructure development, than announcing popular "Trains" on over burden tracks. The medium speed trains, proposed high speed trains give the future vision of the department. The Road - Rail Container trailers is very much applauded. It not only reduce time, but also increases container service to remote areas connected with roads. The diamond quadrilateral and goods corridor is also trend setting.
Still we have many things to concentrate upon.
1. The newly formed water transport system will get developed and it will be advantageous to the Railways, if the connectivity is enabled with small, medium as well as large ports with facility of direct loading of containers
2. Additional feeder tracks to be constructed to make more and more passengers use Railways. That is most of the Railway Stations are far from the cities and a few kilometres of extended tracks to the heart of the city will improve passenger traffic and the viability of the railways. For this purpose, Micro Metros with less than 10 KM is to be employed. Such a system will save time and money for the passengers and it will be beneficial to both Railways and the passengers. Nowadays, a person travelling from Ernakulam to Kayamkulam will have to take Auto at each end for reaching the station and town which will be more than double the fare of the entire journey.
3. The persons travelling from town to town regularly may need to take their own vehicles with them after reaching their destination. So, if there is facility for roll on roll off for passenger cars and two wheelers, it will be beneficial for both the railways and the passengers.
4. The infrastructure development is a long process and we need to have some results projected to show the people something is going on by introducing some Fast Trains before waiting for the completion of infrastructure developement. It is true that the speed of the trains are increased considerably with very little delays, we may consider building semi-high speed coaches at the proposed Kanjikode Coach Factory or any other factory to meet the future needs.
Best regards
Pleased to rate the Railways "On Track"
The present Tatkal is ok. Refund of cancellation cost higher, Consider.

------- Edited on 2016-11-05 -------

*The present Railway passenger Train services should be increased, In every station it much watched Ticket-less passengers. That way the revenue will increase. * The Mail/Express Train Un-reserved Compartment should be Increased, for every stopping in stations the Toilets should cleaned. Ticket-less passengers should pick-up.

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