Indian Railways Catering

IRCTC plate is very costly....one leg of Murga and 100 gm rice is Rs 150 in Chennai Mail yesterday. To be served plates are stacked between the stinking bathrooms....they do not have trolley. Rice is made of R 2/Kg grains given to poors. who proved Nasta in the early morning forgot to return the change. there is no bill for the money taken.
while going to Kolkata on Suvidha Express it was a total chaos. i saw the pantry is full of stock but they could not serve the meal till 1 am in the night. PC didn't provide more than 2*200 ml bottle of water. we cancelled the 2ac tkt of HWH EXP to go to kolkata 9 hours early. we could reach only 6 hours early. they did not provide water and food even on payment. last the served tea without biscuit or biscuit without tea. there was IVRS 'call' from IRCTC. After BSNL.....IRCTC Jai Ho !!!!!
yesterday lilen given are not washed for last one year. IRCTC should stamp the date of washing somewhere. otherwise IR will give birth of patients. Ladies bathroom should be specially cleaned with steam and all.

------- Edited on 2015-10-28 -------

the name of the IRCTC suggest that they are in the catering services. they are in the tkting business now. the hardy bother about the Food and catering. They do not hire Caterer with Hotel Managers in the pay roll. they float the tender probably on the basis. who will be giving them the highest amount as commission.And they loose on Service front. they are profit motive and and they have no Service attitude.

worst food served in all trains.

Dear Team,
I am very sorry to write you that last month i was travelling through YPR-JP Premium Special train to Jaipur. It was horrible experience with food. in between my Journey from Pune to Jaipur I was serve food twice on the way but both the time it was taste less and not even in warm condition even though the train has with two pantry coaches to serve the food in the journey. When I was inquire about that than I came to know that the food was arrange by indian railwayr from outside ( Not from the train Pantry) First time the food was supply from Vasai Road station (Lunch) and the dinner was supply to the train pantry from Vadodara station. In spite of two pantry coached the food was arranged by outside and that too horrible. I think there must be vigilance audit should be there to avoid such kind of activities.
Also, I came to know that RIce part was served by pantry as they prepared once in the Journey. it was prepared at first day of Journey as the total journey take 03 days from Yesvantpur to Jaipur.
Also, the Indian railways is charging INR 400/- for catering charge for A/C passenger to provide this kind of food.
Really it was a horrible experience in Premium Train like this.

Regards,
Pratik Golwala

Duronto express Secunderabad.to LTT Kurla starts at 2305 hrs Water provided at 2355 hrs.linen provided at 2350 hrs handtowel is not provided.cool drink provided at 0030 hrs on29 Sept 2015
Breakfast provided dry buttered bread, for others waiting for Upma never came. Service is not OK