Indian Railways Catering

I Frequently Travel to Bhopal , Raipur & Pan India i.e Chattisgarh,Orissa, Madya Pradesh, Delhi on Business Trips. I Observed Meals on Wheels are not good any area. Rotis also not smoothen that were very hardly to eat. and snacks also not good any station But Cost is very high

THE QUALITY OF FOOD BEING SERVED IS SO HOPELESS THAT TO CALL IT A CATERING SERVICE WILL BE A BIG JOKE.A POINT IN EXAMPLE WOULD BE COMESUM AT MANY PLACES SPECIALLY AT NIZAMUDDIN RAILWAY STATION.COMESUM INITIALLY STARTED REALLY WELL AND FOOD SERVED WAS QUITE UP TO MARK AND VARIETY BEING AVAILABLE.BUT NOW,ONLY LIMITED ITEMS ARE ON OFFER AND THAT ALSO OF NOT GOOD QUALITY.MOSTLY THE FOOD AND OIL BEING USED IS STALE.

This is a big problem as they use crappy contractors like RK Associates - Meals on Wheels

Automatic Ticket Vending Machines

Many a time, there is something introduced only as a show piece and unnecessary expenditure and nobody follows it, whether the purpose of such a machine is met or not. Most of the vending machines or faulty or there is no support staff available to help the people interested to purchase the ticket via automatis ticket vending machine. Then what is the use that government spent so much of public money in making such machines?

Instead of accepting cash, make it accept cards to vend tickets, thats safer and the customer is also not worried what if his cash is caught inside the machine and ticket is not dispensed. Railways is one of the most preferred public transport by all indian citizens and hence please make it user friendly and secure and guaranteed to the user for the service.

Indian Railways Catering services in Express trains where they give contract basis there food quality so horrible compare what passengers pay. There is no control of IRCTC on their contractor example on water bottle is 15 Rs but they charge 20 Rs / bottle .If we say excuse than they say this the amount, and passengers has to pay same in journey situation. There are lot of items where they take more amount as price tags .

IRCTC should make teams they will sudden inspection in running trains for food quality & other items in between passengers coaches and make the penalty to contractor either make NCR against him. if contactor found so many NCR in inspection than they cancel the contract of contractor.

Above suggestion will make better for Indian Railways Catering service.