Kerala Water authority

Recently we have received an arear bill for water consumption of Rs72280 from 2010 . We are only two senior citizens staying here .Every year we will pay the water charges in advance for the next year and when we pay, they will calculate all arears and give a bill and we pay . On receiving this notice we sent one registered letter asking certain details .But they never responded .Hence we sent another registered letter .That also never responded . I would like to know for the last how many years arear payment they can send notice .What I can I do for this

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sub...genuine grievance
ref...token no.15195
i received message. your grievance as registered in ref. is closed by pmc from MD,PMCCT2 in response to i wish to state…..
This policy is against guidelines and declaration of pmc ayukt office order dated31 .o8 .2o15 circulated and displaced on notice board and government too. pl.peruse same honestly for resolution thank you……………..…. date...1o...o2...2o16
cc…to.local circle as directive,,,,

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