Luma Inc.

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As per information available on website,
WAVECLUES.com is an Online Marketplace for selling and buying, All products sold on WAVECLUES undergo a rigorous Quality Checking process (QUTrust) and we provide extended warranty (which is managed by our partner Warranty Bazaar). We offer our buyers & sellers a convenient market place through our online platform. The sellers leverage WAVECLUES’s integrated logistics support to open up a Pan-India Market & the buyers have a place to shop for bargains and be rest assured on the quality of the products they purchase.
What we offer

Extensive 75 point Quality Check for all products (QUTrust)
we provide extended warranty – Box Opened/Excess Stock, Certified Refurbished and Certified Used
Cross-city transactions at a Pan-India level
Fully integrated Logistics support
Easy payment options (Online or Cash On Delivery)
Secure and hassle-free remittance
3 day return policy
Online seller panel for managing transactions, products & inventory
Complete transparency in transactions
Help desk support (Toll-free access to Experience Centre, Online Chat and Email also). Further it is stated about delivery and order execution:
Delivery and Returns

We diliver product with in 7 days of the order.As all courier are dispatched same day of order placed
We have 7 days return policy from order recived day but there are few condition in returning the courier are below
Product should be not used
Product have to be in original packing
Product is having any fault or broken have to inform with in 24 hours of dilivery
Lcd screen n lcd touch cannot be returned as they cannot be replaced
If any lcd or touch pannel got in broken condition have to inform within that day and have to send photo.
All courier are been insured by courier partner so no worry if any courier is damaged in transfer it will be our responsibility
1.00 / 5 2 Reviews
Not stated
1.002
1.00
The company does not provide its address. It has provided only the toll free number which as per reviews is stated to be wrong number. There is no email id which can enable the consumers to escalate the complaints. The reviews on the public domain taken out of their complaint indicates consumers facing problem in not getting ordered material despite payment made at the time of ordering and many many complaints indicates even for many months, non-receiving the refund in case of non-receipt of material, unable to contact customer care etc. The activities seems to be dubious and there is need to take care if considering to place any order.

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