There is power cut very often. The meter reading is not punctual hence lot of fluctuation is there in billing in case of need phone calls are not attended hence there is a need for improvement Best thing is that the pre intimation of power cut is given via registered mobile number
A very commendable service. The best is the mahavitaran mobile app. If you download it, you can get your bill details, can lodge a complaint for power failure and there is an immediate response to the same. Not like the free toll number where you have to wait for a long time for a reply. Also you get a call from the mahavitaran to inquire if the electricity is restored.