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MTNL

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No Customer Care.
Very Poor & Erratic Service ...
2.89 / 5 9 Reviews
New Delhi
New Delhi, Delhi 110001, India
2.899
2.89
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They are either PLAIN INEFFICIENT or DELIBERATE CHEATS.
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MTNL MUMBAI,
I have a land line and mobile connection from them. The CSC is managed by ladies entirely. They are very kind and listen to our problems and try to solve the same. Their knowledge level has to be improved.
The work men who came here thrice never demanded any money and did their job satisfactorily.
Another area is speed of internet, which is low and comes down often. Break downs are minimum. There are no hidden charges and overcharging.
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They are using 30-40 years old copper cables to provide Internet services due to which we get half speed than promised, interrupted lines and connectivity. In the era of optic fiber cables they are using those old cables and looting the customers. I am writing on this matter in social medias since last 1-2 years but they are cold-blooded and deaf.
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