new delhi railway station

Ministry of Railways

TRAINS COMING FROM MANGALORE SIDE INVARIABLY ARRIVE ONLY ON PLAT FORM NO.3. TO GO TO PLAT FORM NO.3 FROM THE STATION MAIN ENTRANCE IS A HERCULEAN TASK ESPECIALLY FOR THE ELDERLY AND DIFFABLED PASSENGERS. THERE ARE A HUGE FLIGHT OF STEPS WHICH HAVE TO BE CROSSED BEFORE REACHING THE PLATFORM. EVEN IF YOU TRY TO USE THE BACK ENTRANCE OF THE STATION TO GO TO PLAT FORM NO.3 THE TASK IS EVEN MORE DIFFICULT SINCE THERE ARE NO PORTERS. IT IS A TOUGH TASK FOR THE ELDERLY AND LADIES TO CLIMB THE STAIRS AND REACH THE PLATFORM WITH THE HEAVY LUGGAGE IN HAND. HENCE THE RAILWAYS SHOULD IMMEDIATELY INTRODUCE ESCALATORS FOR THE BENEFIT OF THE PASSENGERS. THEY SHOULD ALSO ENSURE THAT THE ESCALATORS ARE IN WORKING CONDITION.

Urgent need for provision of escalators at all Main Entry points and also leading to all platforms for the benefit of old,sick and differently abled

Cleanliness at kanpur railway station

The worst condition of railway station ever seen. No display boards and no standard food available. People need to run from one end of the station to the other end owing to no officials for information . Need urgent upgradation or stop treating this one as an originating station if basic things cannot be catered to. Stop investing just on New Delhi railway station

It is a terminus for many trains and is very clean and good. I was present on the 17th Feb 2017 and some how felt that other railway employees were just wanting to showcase the station for the GM.

I travelled by Jammu Rajdhani , Train No 12426, PNR Non2427331542 boarded the train at Pathankot Cantt Railway Station Coach B-4 Seat No 25. Condition of the coach was very poor. Toilets were stinking and dirty. There was no light in one of the Toilet & reported this matter to the TTE of the Coach but there was no action. Food was not up to the mark. I had given the option of Non-Veg food while booking the ticket through IRCTC but the attendant bluntly told me that Non - Veg is not available. Rjadhani Train once used to be a premium train with good quality of Food but food served on the particular day was not upto the standard.

Worst Service!!

Selling water bottlels and other items on the rate more then 125% of its original