Pragati packers and movers

Complaint about Pragati Packers and movers, Palam vihar, ext. Gurugram 122017.
There is a person namely Rahul who is there only to loot and mislead the people.
He has send few persons to my home as on 02/06/2022 to take the parcel i.e: Lagguages which was supposed to send on priority to Srinagar location.
Hence he has assured me that it will be delivered within 3-4 days.
We had a word for 60rs/kg and once it reached to his office he send me a unexpected quote and fake weight details as before sending it to him, i have already done the calculation and weight the all packages.
Still i said OK to him even if he added labour charges and 18% gst excluding 60rs/kg, as i was in hurry and given a TAT to someone that the packages needs to be reached to the destination asap.
Then after 3 days i came to know that package are still lying in Delhi and he has handed over it to some other courier company, namely Aditya logistics.
Now today is 10th of June and we are yet to receive the packages.
Rahul is not answering our calls nor giving us any update.
I have been totally cheated and mislead by Pragati Packers and movers.