sweet packet was couriered on 8 Nov 2015, from Tiruchirappalli to Madurai. Till date it was not delivered. On oral telephone enquiry, it was informed that is on the way for delivery on several occasion. However on registering the complaint in their desk, delivery channel at Madurai, visited the recipient and requested to advice the sender to not to pursue the case. Not only this on several occasion, the delivery unduly delayed. They are engaging temporary casual persons, to do the job. When they failed the courier adopt the technique of visiting the recipient to request them, and otherwise they will lose the job.