After Mr.Suresh Prabhu took over the reigns, the state of Indian railway platform has become fantastic. Earlier we used to see/get dirty things(and even dirty smell of toilet(i.e., urine smell)) on the platforms/walkovers. Now, there are cleaners standing alert in these areas and maintaining it pretty clean. I observed this especially in Bangalore and Mantralaya railway stations. Also there are many services like 'destination station alert' and dedicated telephone numbers for different services etc.,
Kudos to Mr. Suresh Prabhu and his team for the great work which was not observed for many years earlier. This is the best example to highlight that 'IF ONE WANTS TO DO THE WORK/SERVICE, HE/SHE CAN DO IT AT ANY COST IRRESPECTIVE OF THE SIZE OF THE ORGANIZATION'.
TRAINS COMING FROM MANGALORE SIDE INVARIABLY ARRIVE ONLY ON PLAT FORM NO.3. TO GO TO PLAT FORM NO.3 FROM THE STATION MAIN ENTRANCE IS A HERCULEAN TASK ESPECIALLY FOR THE ELDERLY AND DIFFABLED PASSENGERS. THERE ARE A HUGE FLIGHT OF STEPS WHICH HAVE TO BE CROSSED BEFORE REACHING THE PLATFORM. EVEN IF YOU TRY TO USE THE BACK ENTRANCE OF THE STATION TO GO TO PLAT FORM NO.3 THE TASK IS EVEN MORE DIFFICULT SINCE THERE ARE NO PORTERS. IT IS A TOUGH TASK FOR THE ELDERLY AND LADIES TO CLIMB THE STAIRS AND REACH THE PLATFORM WITH THE HEAVY LUGGAGE IN HAND. HENCE THE RAILWAYS SHOULD IMMEDIATELY INTRODUCE ESCALATORS FOR THE BENEFIT OF THE PASSENGERS. THEY SHOULD ALSO ENSURE THAT THE ESCALATORS ARE IN WORKING CONDITION.