Readers take wrong readings resulting in excessive billing. Meter display quality is also responsible to certain extent. Deployment of trained meter readers and department's quick response to such customer complaints will go a long way in improving services.
------- Edited on 2015-10-17 -------
Readers take wrong readings resulting in excessive billing. Meter display quality is also responsible to certain extent. Deployment of trained meter readers and department's quick response to such customer complaints will go a long way in improving services.