Reserve Bank Of India, Hyderabad,6-1-56, Secretariat Road National Highway 65, Saifabad, Khairatabad, Ambedkar Colony, Khairatabad, Hyderabad, Telangana 500004, India
RBI has one of the most no brains complaint redressable online system. The website doesn't have any tracking system of the complaint. Once the complaint is lodged no acknowledgement or any input mechanism for the complainant to provide counter arguments on the complaint. Usually the complaint is disbursed with a section code and it is upon on the onus of the complainant to read all the sections to understand the reason for rejection or acceptance of the complaint. It is high time the RBI corrects this with a proper time based tracking system and sets a proper example by being serious and showing accountability of the consumer complaints.
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
The ATM / CDM in this branch has probably been 'Out of Order' for major part of the year. Any no. of complaints to the Chief Manager & the Authorities have not elicited any response .
2.29 / 511 Reviews
HRBR Layout 1st Block, Kalyan Nagar, Bengaluru, Karnataka 560043, India
In Bihar Sharif, there are 4 SBI branches. In none of them, GREEN CHANNEL works properly. Most of the days it remains fail. Even the day it works, you need to swipe twice or thrice or wait for luck. In the three banks, each have two Green Channel machine but they say only one may work, other is permanently non-functioning. And on that one you have to attempt your luck. Out of 20 to 25 tries, I've got only one day when it was working without any problem.