staff at this bank should be customer friendly, formalities to be completed with ease to all the customers. Bank products and services to be promoted now and then to all the customers. Even after many private players available in this country, many people still depend on public sector banks due to faith in government. That needs to be recognised by the staff and serve public accordingly. Need customer friendly training at all levels and ensure each and every staff are followiing. Staff at all branches should be present in the branch before their day starts as per banking Before Opening Day ( BOD). When they (staff) are cautious on End of Day ( EOD) and leaving their seats, the same should be followed on time attendance too.
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
The ATM / CDM in this branch has probably been 'Out of Order' for major part of the year. Any no. of complaints to the Chief Manager & the Authorities have not elicited any response .
2.29 / 511 Reviews
HRBR Layout 1st Block, Kalyan Nagar, Bengaluru, Karnataka 560043, India
In spite of complaining number of times including to its various senior officers about providing clear and transparent Statement of Accounts of FDRs since 2013, they are not taking any action. There are lot of discrepancies in statements of A/c and many more irregularities in keeping the Accounts.
3.00 / 53 Reviews
Prempuri, Muzaffarnagar, Uttar Pradesh 251002, India
In Bihar Sharif, there are 4 SBI branches. In none of them, GREEN CHANNEL works properly. Most of the days it remains fail. Even the day it works, you need to swipe twice or thrice or wait for luck. In the three banks, each have two Green Channel machine but they say only one may work, other is permanently non-functioning. And on that one you have to attempt your luck. Out of 20 to 25 tries, I've got only one day when it was working without any problem.