State Bank of India

very bad customer service. staff treats the customer(account holder) as their employee. now -a-days they are busy selling insurance. when i went to withdraw cash from my account, I was told to wait till they some other customer has deposited the requisite cash, which in turn would be given to me. On inquiring as to why they do not get cash from their cash vault, the p]teller and the BM said -"it is very long process. We have to make at least 4 entries in various registers." I had to wait for 30 minutes before I got my amount. On further questioning, the BM's pomt reply-" you are free to close account from here . There are so many pvt. banks now".

This bank still think that customer is dependent at the mercy of its staff, no customer support, banks are over crowed with vintage looking furniture clustered around with piles of files scattered around, shabby decor, no place for customer for even to fill in forms or to do writings. Red tape is still way of the working for its employees who are highly unionised to protect their interests. Their ATMs are very few seeing the kind of customer base the bank has & machine are often nor working or very slow.

SBI deserves no rating star. It is useless in every sphere. Customer servive is worst. Opening new accounts are refused. Managers are sarkari babus.
For SBI staff customer is botheration on their time.

very poor in service

------- Edited on 2015-10-30 -------

i call it sarkari bank of india

I agree with the views of Mr. Appu.