Having an account in the SBI located at large PSU's complex very painful. SBI's business is mostly with Government transactions, may be in the recent past other banks also given a chance to do business with Government. Hence the individual account holders are not being treated well. It really takes long time for each transaction. SBI cards is another example of how not to serve the customers. There is no professional touch.All private banks give preference to Sr Citizens and being the large and very old bank SBI doesn't do such things. Reason is they don't want such customers. Bur all their charges for services is equal to or more than private banks. There are exceptional staff in few branches.
State Bank Of India. Vijaynagar Br Ahmedabad. I have A/c there and my experience for the last many years is not satisfactoty. Absolutely, non professional way of working, No proper customer service, very rud staff. Passbook printing is defective, over writes on previous entried. Internet is off most of the time and therefore you are never sure whether your visit to the bank will be fruitful or not. " A Client is the least important person in their premises. " Overall SBI standard is low and this perticular branch should be awarded as no1 in harrassing customers
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
The ATM / CDM in this branch has probably been 'Out of Order' for major part of the year. Any no. of complaints to the Chief Manager & the Authorities have not elicited any response .
2.29 / 511 Reviews
HRBR Layout 1st Block, Kalyan Nagar, Bengaluru, Karnataka 560043, India
In Bihar Sharif, there are 4 SBI branches. In none of them, GREEN CHANNEL works properly. Most of the days it remains fail. Even the day it works, you need to swipe twice or thrice or wait for luck. In the three banks, each have two Green Channel machine but they say only one may work, other is permanently non-functioning. And on that one you have to attempt your luck. Out of 20 to 25 tries, I've got only one day when it was working without any problem.
Very poor service and regard for customer. Even money in account in not safe. A forged cheque was encashed from my 80 year old mothers account and inspite of repeated efforts the Bank refused to act and reimburse her money ! And she has been a customer for nearly 30 years with the Bank.
1.00 / 51 Reviews
12th Main Road,12th Main Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka, Indien