I experienced lot hardships during transaction. Token is given and causing considerable delay for payment, because old staff who are not trained well for computer takes much time. SBI run their bank in snail style. The entry in the passbook is delayed. They say printer is faulty. Staff takes much time for lunch. They don't care for the customer. When manager consulted in the matter, he replies that there is staff shortage and they are manipulating any how. All these replies are fictitious and wrong.
STATE BANK OF INDIA, TANDALJA BRANCH, BRANCH CODE NO.10964, VADODARA, GUJARAT STATE
Most inefficient working. Their Software never updated with customer data. Even after timely submission of Form No.15-H by Senior Citizen, TDS deducted from the interest amount that too, without any SMS or intimation to the customer, merely because of the failure of the Staff to enter the details of the same and update their System. Inspite of their own fault, the Branch Manager not cared to correct their mistake even when pointed out with the result that the customers are penalised for Bank's own fault. No attention is given to the customers' grievance. Senior Citizens are unnecessarily harassed and made to run after for simple works. CUSTOMERS ARE NOT AT ALL THEIR CONCERN AND IT IS CLEAR THEY NEVER CARED ABOUT CUSTOMERS. IT IS HIGH TIME TO PRIVATISE THE STATE BANK OF INDIA.
------- Edited on 2017-04-27 -------
STATE BANK OF INDIA, TANDALJA BRANCH, BRANCH CODE NO.10964, VADODARA, GUJARAT STATE
Most inefficient working. Their Software never updated with customer data. Even after timely submission of Form No.15-H by Senior Citizen, TDS deducted from the interest amount that too, without any SMS or intimation to the customer, merely because of the failure of the Staff to enter the details of the same and update their System. Inspite of their own fault, the Branch Manager not cared to correct their mistake even when pointed out with the result that the customers are penalised for Bank's own fault. No attention is given to the customers' grievance. Senior Citizens are unnecessarily harassed and made to run after for simple works. CUSTOMERS ARE NOT AT ALL THEIR CONCERN AND IT IS CLEAR THEY NEVER CARED ABOUT CUSTOMERS. IT IS HIGH TIME TO PRIVATISE THE STATE BANK OF INDIA.
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
The ATM / CDM in this branch has probably been 'Out of Order' for major part of the year. Any no. of complaints to the Chief Manager & the Authorities have not elicited any response .
2.29 / 511 Reviews
HRBR Layout 1st Block, Kalyan Nagar, Bengaluru, Karnataka 560043, India
In spite of complaining number of times including to its various senior officers about providing clear and transparent Statement of Accounts of FDRs since 2013, they are not taking any action. There are lot of discrepancies in statements of A/c and many more irregularities in keeping the Accounts.
3.00 / 53 Reviews
Prempuri, Muzaffarnagar, Uttar Pradesh 251002, India
In Bihar Sharif, there are 4 SBI branches. In none of them, GREEN CHANNEL works properly. Most of the days it remains fail. Even the day it works, you need to swipe twice or thrice or wait for luck. In the three banks, each have two Green Channel machine but they say only one may work, other is permanently non-functioning. And on that one you have to attempt your luck. Out of 20 to 25 tries, I've got only one day when it was working without any problem.
Very poor service and regard for customer. Even money in account in not safe. A forged cheque was encashed from my 80 year old mothers account and inspite of repeated efforts the Bank refused to act and reimburse her money ! And she has been a customer for nearly 30 years with the Bank.
1.00 / 51 Reviews
12th Main Road,12th Main Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka, Indien