M.D.Kini ( retired executve,journalist)
We, my wife and I, are both senior citizens. I asked my wife to visit our Andheri (E) branch ( Mumbai), and she returned with 15 minutes with Rs.4000/-. Next week she brought Rs.5000/- without much waiting. We mostly pay our bills with cheques or by internet. We had no problem with cash at all. The Bank staff has been very good with customers.