Overall good. When in trouble, need to face it for the reasons best known to them even for a whole night, with next house has no issues in power. Not to say about other issues, they are on part with other departments when concerning corruption, even much more when even no issues for getting the work done in time frame mentioned by themselves.
You need to pay some thing, some where to get the connection through. they may say it is approved, but till a meter is fixed and connection is given, some money is involved outside the fee.