The company has not even stated their contact details like email id, phone number or address on their website. The email id as stated in this rating has been taken from some public domain. Most of the complaints are sending wrong material, delayed shipment, non-refund of money in case of non-delivery, defective or wrong shipment. Sometime irresponsible communications from the companies are frustrating. The money if at all is agreed to be refunded is in terms of credit points that means the consumer has to buy some or the other alternative material.