Way2online Interactive Retail private limited

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Way2online Interactive Retails Pvt. Ltd is carrying on with online shopping business with domain name as Whaaky.com. The content of About Us as on their site is reproduced below:
It is owned and operated by Way2online Interactive Retail private limited based at Hyderabad. It offers a worry-free shopping experience where you can buy a wide variety of products / combos across different categories ranging from the latest gadgets to exquisite hand-crafted jewelry - all in one shopping cart.

Whaaky has a young and dynamic team who thrive to make customer's life better by providing good quality, innovative products at competitive prices. We continuously do market research and bring new and exciting products to meet our customers' demands. We aim at providing a stress free and enjoyable shopping experience to shoppers across the country with the widest range of brands and products on the portal.
Whaaky functions as a deal site &the deals go live at precisely midnight and available for 24 hours. Even after the deal is closed, customer still has an opportunity to buy the product on any other day, as the products move into online store which can be viewed on site as past deals. To help our customers choose the right products, we make it easy to find availability, pricing, reviews and ratings.

We give opportunity to purchase in bulk. For bulk order enquiries mail us at support@whaaky.com

We also give an opportunity to have a vendor relationship with us. For further queries/Enquiries regarding vendor relationship mail us at vendors@whaaky.com

With multiple and secure payment options, a worry free returns policy & friendly customer service, we are committed to provide you an unparalleled shopping experience.
1.00 / 5 1 Reviews
Begumpet Airport Road
Hyderabad
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad-500016
1.001
1.00
The company is offering product through their online shopping site. Their are many complaints available on the public domain. The complaints are of the nature like product not being delivered, if delivered does not match with order, amount not being refunded despite cancellation of order, defective products are not being replaced etc. A sample of the complaint on one domain itself showing 25 Nos. of complaints just in a period of one week i.e 5th March to 12th March 2015. The complaints are bound to happen but if they are not responded or settled then it leads to raise an alert against the business practices of the company. The complaints are pending just for response for more than months. One of the complaint which has been received is reproduced below which compelled me to rate the business.
Mail dtd. 12/03/2015: Dear Whaaky Team,
I have not received mention product nor refund for the mention order yet. Kindly do the needful at the earliest.

5th march 2015: Subject: Re: Refund the amount against order no. S80715132
Dear Whaaky Team,
Please update status.
Mail dtd. 02/03/2015: Dear Whaaky Team,

Still awaiting for your positive response.
Mail dtd. 25/02/2015: Dear Whaaky team
Kindly note that,After so many follow up with you, i am not getting any response from your side yet.
Mail dtd. 23/02/2015: Dear Whaaky Team

I have still not received material against order no S80715132. Till the material is not delivered to customer, Order is not treated as complete.It's your responsibility to looks that, material delivered to customer on time.
Further to this, i have already instructed you to cancel the order on 19 Jan 2015 & refund the amount.
In-spite of cancellation instruction, you have dispatch the material on 30 January 2015.

Now i would like to tell you that, if now courier come to my home. i will not accept it.
Automatically it will be send back to you.
Please considered as special request & refund the amount the earliest. I am continuously trying to reach you. But i am not able to connect you.Can you please call me on my cell No..............
Mail dtd. 20/02/2015: Dear Team,

Reminder - 6
I have still not received my refund in my account. Kindly arrange refund the amount against my order no S80715132 at the earliest.

Now you can imagine mail dtd. 20/02/2015 is a 6th reminder.
This is what a general feedback and such feedback necessitates issue of alert to public to take care if planning to purchase through the above vendor.

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Way2online Interactive Retails Pvt. Ltd is carrying on with online shopping business with domain name as Whaaky.com. The content of About Us as on their site is reproduced below:
It is owned and operated by Way2online Interactive Retail private limited based at Hyderabad. It offers a worry-free shopping experience where you can buy a wide variety of products / combos across different categories ranging from the latest gadgets to exquisite hand-crafted jewelry - all in one shopping cart.

Whaaky has a young and dynamic team who thrive to make customer's life better by providing good quality, innovative products at competitive prices. We continuously do market research and bring new and exciting products to meet our customers' demands. We aim at providing a stress free and enjoyable shopping experience to shoppers across the country with the widest range of brands and products on the portal.
Whaaky functions as a deal site &the deals go live at precisely midnight and available for 24 hours. Even after the deal is closed, customer still has an opportunity to buy the product on any other day, as the products move into online store which can be viewed on site as past deals. To help our customers choose the right products, we make it easy to find availability, pricing, reviews and ratings.

We give opportunity to purchase in bulk. For bulk order enquiries mail us at support@whaaky.com

We also give an opportunity to have a vendor relationship with us. For further queries/Enquiries regarding vendor relationship mail us at vendors@whaaky.com

With multiple and secure payment options, a worry free returns policy & friendly customer service, we are committed to provide you an unparalleled shopping experience.
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016.
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