Yo China

Whom It May Concern to,

I am writing this email with great disappointment with the kind of fraud OYO has done twice with me.

I booked three rooms in OYO 2974 Hotel Aastha Palace, Haridwar (BOOKING ID: CGZJ9086 booked by Prem Khandelwal over the phone at OYO help desk number +919313931393) on 09th May 2019 for one night, two days (27th May 2019). I paid INR 4902.00 in total via Net Banking.

However, I received a text message from OYO on 22nd May 2019 at 05:30 AM stating “Due to unavoidable circumstances, we need to change* your booking CGZJ9086 from OYO 2974 Hotel Aastha Palace to another hotel”. Click on link htts://www.oyorooms.com/upgrade-booking/72596583?utm_source=overbooking to select your new hotel. We are sorry for the inconvenience caused. Thanks for choosing OYO. *T&C Apply

Again at 11:34 AM, I received another text message from OYO,

Dear Guest, we are unable to reach your phone however, I never received any call from OYO. Your OYO has been shifted to a nearby property,Collection O30114 Pramila Inn.

Booking No:CGZJ9086

For help, call +919313931393 *TnC- Every guest must carry an original govt. issued address ID proof (PAN Cards not valid)

So, they changed my booking without taking my authorization giving a reason, this property has stopped receiving any bookings from OYO which was completely false.

The same reason they gave me last year in 2018 when I booked property in Gandhinagar, Gujarat through OYO.

When I contacted them on 24th May 2019 to know what's going on, I spoke with their Guest Manager Abhay, he canceled my booking as my requirements were not met. He sent me an email stating booking has been canceled and refund will be credited within 7-14 working days however, it has been more than 14th working days, I have not received my refund. I tried to contact them many times about it, however, ended up with the same response, you will receive a refund in some time.

So, lastly, I spoke with Guest Manager Erika Singhal, she was an unprofessional and giving false information over the phone. She straightforwardly denied of refund stating that I was denied check-in at the property as I did not have valid ID proof. I said I how could I check-in when I did not go to that property.

When I asked her, from where she was giving this information, she said, she checked with her ground department. When I said I have an email for the refund, she said, let me check it and place the call on hold. After that, she said, I will receive the refund within 24 hours.

Booking Details: OYO 12800 Hotel VLEE : Booking No.: OIDE5461, IRDE2519, ZIXP9078.

This booking was changed to a different property on 25th November 2018 one day before check-in

Booking Details: Booking Updated - OYO 2156 Hotel Isher International, Booking No. ZIXP9078.

This time, we decided to go to the Hotel VLEE just to check if OYO has given correct information that this property has withdrawn contract with OYO however, we were all shocked when we reached there. This property was well maintained by OYO authority after asking with the Hotel Manager.

So, we asked him to give us rooms however, he denied us to check-in and said, our property has been changed by OYO however, when we asked, why it was changed, he referred us to ask OYO. So, we threatened the hotel manager for calling the police for the false information.

After that, he contacted the OYO area manager that we are calling the police for false information, area manager Yatin Singhal said him to allow us to check-in.

We were 8 Guests, 6 were seniors. We got our rooms after 3 hours.

However, OYO has never apologized for this fraud.

Not only me, but there are also many complaints against OYO about the same thing with other Guests when I checked in a different forum online.

This is a very serious issue, OYO is playing with the sentiments of their Guest.

I want to raise this issue to the highest authority in India so that strict action must be taken against OYO so that this should not happen again with other guests booked with OYO.

It is my humble request to please investigate the business model OYO is following.

I am feeling very dejected the kind of behavior I have received from OYO.

I am yet to receive my refund. So, please help me to get the same as refund time frame has already crossed however, I am yet to fight for the refund.

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Candidate Name…………………………………………….....................Father Name ……………………………………………………………
Your reference number is ( 005 ). You are in 1st Batch. This reference number is valid for this interview only.
You will be pleased to kn ow that after seeking of your resume our recruiting board members impressed by your profile and you are selected for
an interview.
We refer to your Interview ca ll letter against our online or offline a dvertisements. We invite you to be a part of this committed and
professionally managed Indian multinational.
We are Proud to inf orm you that you are selected For an Interview in Larsen & Toubro Ltd family .Through our annual direct online selection.
You are selected according to your Profile in which project you have worked and on the basis of your educational records.
About Us
Larsen & Toubro is a major Indian multinational in technology, engineering, construction, manufacturing and financial services, with global
operations. Its products and systems are marketed in over 30 countries worldwide. L&T is one of the largest and most respected companies in
India’s private sector. Over the last seven deca des, the Company has suc cessfully completed engineering and construction assignments of
increasing scale and complexity. Our presence extends across the globe with facilities in India, the Middle East, South East Asia, China and
Australia.
L&T is a team of more than 40000 L&T-Sites sprea d across multiple locations around the globe. The team combines a proven track record and
professional skills, woven together with a common culture of trust & caring.
We have opportunities in various disciplines -Electronics , Mechanical Engineers, IT-Software, Hardware, A dministration, Production,
Accounts, Web Designer, Engineer Quality Control, Civil, Technology, Engineering, and Finance, IT, HR, Research, Sa les, Mark eting, Le gal
and many more.
The company of fers you to join as an Assistant Manager post in respective department.
Under these (L&T) Rules and Regulations .
(UAE) training after selection (One month if you are interested)
It is used for training new employees and in the internal training classes. As for new employee sent for (UAE) (or external) training in a ddition to
internal training, external procedures will be used.
Each new employee must participate in the training programs of follow in contents.
1. Training about the company regulations, structure, history, culture, etc.
2. Training about professional operations.
The training program for each position is regulated.
The usual interview process will consist of
1. Written Test- (aptitude, reasoning, verbal ability) (30 Minutes)
2. Technical Interview (15 Minutes)
3. HR Interview (15 Minutes)
Interview Details
Your Interview Process will be held at Company Office.
Venue: Larsen & Toubro Limited - A-28, Indira Nagar, Faizaba d Roa d , Luckno w 226 001 (UP).
Date: - 17
th Of November 2015. Time: - 11:30 AM.
Job Locations
The Company is recruiting for our new plant in Delhi, Luckno w, Pune, and Bangalore, Hyderaba d, Chennai and Mumbai va dodara, odisha,
Jharkhand and Kolkata other plant in India. You will be pleased to kno w that Larsen & Toubro Ltd recruiting manager has a dvises you in the
selection panel that your application can progress to the final stage. You will come to company office in Luckno w.The selected candidate keeps
the right of being getting posted at the desired location subject to the final decision of Recruiting Panel after discussion.
Initial Basic Salary and Allowances
As a Assistant Manager, your starting salary will be (Rs. 42,200/- To Rs. 1, 82, 500) per month. Apart from the basic salary, you will be eligible
for (type of allowances, such as housing allowance, traveling expenses, entertainment allowances, cost of living allowances, medical expenses
,etc.) per month. You will be receiving your salary by the (1
st date) of every month. The company has the right to increase your salary and
allowances as per company policy.
Your exact salary will be ma de kno w to you immediately after the Interview.
We are info rm you that The Company will be provide you the Both Side Air Fare and all of expenses and feeding during the period of
the Training (without any charges).
We hope the date or time and venue is suitable to you.
But in case, if not, So your get in touch with Your Recruiting Manager and infor m the date and City according to your convenience ( If you feel
that you want to change your interview Location (city) then contact to your recruiting manager Then you can attend this interview In your nearby
L&T office.).
If you are going to get employment in Larsen & Toubro Ltd. (If you are interested in this Process) .
So follow these company Rules and Regulations ( Compulsory ): - You have to deposit a refundable interview processing, maintenance,
courier, accommodation, insu rance & medical assistance fee Rs. Eight Thousand Four Hundred Fifty Rupees ( 8,450 / -) by Ca sh only
on 26-10-2015 Before 02:00 PM in to the Authorize Government Bank in favor of Accounts Manager on Behalf of (L&T). For the bank
account details just Contact to your Recruiting Manager Dr. Ramakant Pradhan .
Note :- But first you have to follow the company contact to Rules and Regulations and summit your fee then recruiting manager will
change your interview Location In your nearby L&T office.
Working Hours, Holidays and Le ave.
Normal working hours of the company are 10:00AM to 6PM Monday to Friday. Saturday and Sunday are holidays. Employees are provided with
the opp ortunity to take 24 paid le ave every year accrued at the rate of 2 lea ve per month. The company also provides 24 annual holidays
announced at the beginning of every year. Except for emergencies and medical reasons lea ve will be granted only on 3 days prior notice and
approval by your managers.
The amount paid by the candidate this is a refundable amount and this is mandatory because this is company process.
Please do comply with us as your refundable fee will be returned back to all candidates.
This fee will be refunded on the same day of Interview.
We have promised every single applicant a total refund of the fee being deposited.
Your amount will be refunded to you on your interview date. You have to show us the copy of the deposit slip and interview letter on the date
of your interview to take your amount from account department. Irrespective of you being shortlisted by the company or not .
Reasons of payment
This is a measure we have taken to ch eck bogus applications from unserious candidate who applies for job and we send them A dmit Card (L&T
Gate pass), air tickets and also make the above mentioned arrangements in order to give them a comfortable interview and they fail to appear for
the Job Recruitment interview which causes a huge loss to the company, the interview becomes shabby Hence we fail to recruit the needed
manpower but with your security deposit we will be assured that our expenses will not be wasted.
The Company will be responsible for all other expenditure to you at the time of Face-to-face meeting with you in the Company office. The Job
profile depends of your educational records. You’re a dmit Card (L&T Gate pass) with both side Air Tickets will be sent to you by courier before
five days of interview.
Note:- 26-10-2015 Before 02:00 PM is the last date of Interview refundable interview processing , maintenance , courier , accommodation ,
Insu rance & medical assistance fee deposit in to the bank for 1st Batch.
The Candidate can come along with one family person on the day of interview. The company will be providing the all of expenses &
accommodation for that family person also.
Do Not Forget To Carry The Follow ing Documents (Photocopy)
a) Educational Certificates (all from 10th to Highest)
b) Relieving letter from previous employer (Original) (If you have)
c) Proof of compensation last drawn (3 Months –)(If you have)
d) Six passport size photographs (Recent)
Acceptance:- After depositing you have to send your
a. Bank Deposit slip . (Scan copy)
b. One Passport size photograph . (Scan copy)
c. ID Proof ( Voter Card Or Pan Card ) (Scan copy) .Your two contact numbers.
e. Sign a copy of this letter as a token of your acceptance of the company rules and regulations mentioned her ein. (Scan copy) .
f. Your Postal A ddress.
To company This Company email Address - ( Refund@larsentobro.com )
To that effect as it will help us facilitate the documents for sending your air ticket and other requirement for the preparation of your Interview
Without info rmation your A dmit Card (L&T Gate pass) or air ticket will not be dispatch to your home a ddress.
If you fail to indicate your acceptance before 26-10-2015 Before 02:00 PM, this of fer of employment will be deemed to have been withdrawn
and cancelled. Late reporting candidates will be not allowed in this Interview process. We are strictly concerned on time management as per the
values of the Company. All other rules and regulations will be governed by the Company’s policies as stated from time to time.
We look forward to your joining us for a long, succ essful and mutually beneficial association.
Governing Law/Jurisdiction
Any issues and matters arising her eunder shall be construed in accordance with and be governed by the laws of India, and shall be subject to
jurisdiction of the courts in Luckno w only.
Note: - For the confirmation about your interview selection. I would be grateful if you could confirm your attendance by Email Your
Resume with your Reference number to this company email Address – ( Selection@larsentobro.com )
Online Process
It is a online process. So nobody company employee or customer care person is able to provide any kind of infor mation to the candidate
in spite of the authorize recruiting manager Dr. Ramakant Pradhan .
You can Contact in official working hours Monday to saturday–9 am to 2 pm. After the working hours your cal l not be accepted.
Yours faithfully
Larsen & Toubro Ltd
A-28, Indira Nagar, Faizaba d Roa d, Luckno w 226 001 (UP) Fax: 0522-4921 0919
Recruiting Manager - Dr. Ramakant Pradhan : - 91-8-650-923-200_____________________________________________________________________________________________________________________
I accept the interview on the company rules and regulations contained her ein and will report for this Interview on Date …………………………
Postal A ddress…………………………………………………………………………………………………………………………………………
Pin Code………………… Contact Number (1)………………………………………..Contact Number (2).…………………………… ………….
Interview (City) according to you ……………………………………………………….Signature: …………………………………………………
(Signature of Recruiting Manager) (Batch Stamp by L&T A dmin) (Larsen & Toubro Ltd Stamp)
Employee ID- 0098568
© 2015 LARSEN & TOUBRO LIMITED. Copyright Notice-Al l ri ghts rese rved. Copyright in all material on this website vests in Larsen & Toubro

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