You Broadband

One of the best service provider for Landline and internet. We are using their service for years with no disruption, ethical rates and prompt service!

Speed never improves despite shifting to higher speed Plan.

dear customer

we are providing all dth sales and service at your door step

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hathway

we are dealing airtel postpaid corporate cug sims and broadband new connection postpaid datacards also provided
call:9642893399

The company offers solution like Mobile security like antivirus, data back up, product damage like theft, physical damage, liquid damage etc. by charging money pretending it to be the insurance premium

I have subscribed for 3 months from Hathway broadband bangalore. I have used internet only two weeks. Unfortunately, I shifted my house to other location. So i requested to shift the connection, the connection guy said "no connection in this area" to Hathway, but upstair tanent and neighbours using hathway only. He hasnt come and check but given the wrong report. I asked atleast to refund 2 months amount (Rs.2600). After that i informed to customer care, they directed me to terminate the connection. I have handed over the modem also. Within 15 days you will get the refund for 2 months, they said. But still i havent get the refund amount and also not giving connection. Each day i calling customer care and asking about the refund but there is no benefit. Each time they also creating a high priority service request id to the billing department but i didnt get any feedback or resolution related to this. Below are the details :

Name : Saravanakumar G
Registered Mob No : 7598532330
Registered email : sathyakasc@gmail.com
Acc No :1113266934

I raised complaint on 18th, 21th, 27th july 2016, 3rd 5th 20th on Aug 2016 to give connection/refund but i didnt get both the refund/connection. This is happened for most of the hathway customer who shifted the house. Please kindly help to get the refund.

BSNL took over the business of providing of telecom services and network management from the erstwhile Central Government Departments of Telecom Services (DTS) and Telecom Operations (DTO), with effect from 1st October‘ 2000 on going concern basis.It is one of the largest & leading public sector units providing comprehensive range of telecom services in India.

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