Amazon's malpractices, deceiving tricks, anti-people business
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To
Commerce Minister
Amazon has deceived me by denying its widely publicized promise, Bonus Offer :10% Extra cashback for prepaid order over Rs 6000 only on 10.10.18 during Great Indian Festival.
Going through full-page ads in several newspapers & and reading the hidden full terms and conditions in website I bought one mobile Samsung On7 Pro worth Rs 6790.
( Order # 406-4274614-3083531) but never get assured cashback- Rs 679.00 though I fulfilled all criteria. Several emails to Amazon bore no result.
Twice through Chat I was informed that there was a problem and I would get cashback soon- all futile.
In 3rd chat today 19.10.18 , I am told that conditions tell that (inter alia) all Samsung mobiles are excluded from Bonus 10% cashback!! It is simply a lie, a cheating attempt as even the hidden T&C read thus (under head) : List of excluded products and product categories >>……Samsung Mobile Phones except for………… Samsung On7 Pro. .SoSamsung On7 Pro is eligible for 10% Bonus cashback but Amazon is denying 10% extra cashback for 6 weeks.
Strangely Amazon nowhere discloses its contact details and its chat-staffs do not inform its address!
I request authorities to take stern steps against Amazon to stop its desperate harassment & cheating customer.
Going through full-page ads in several newspapers & and reading the hidden full terms and conditions in website I bought one mobile Samsung On7 Pro worth Rs 6790.
( Order # 406-4274614-3083531) but never get assured cashback- Rs 679.00 though I fulfilled all criteria. Several emails to Amazon bore no result.
Twice through Chat I was informed that there was a problem and I would get cashback soon- all futile.
In 3rd chat today 19.10.18 , I am told that conditions tell that (inter alia) all Samsung mobiles are excluded from Bonus 10% cashback!! It is simply a lie, a cheating attempt as even the hidden T&C read thus (under head) : List of excluded products and product categories >>……Samsung Mobile Phones except for………… Samsung On7 Pro. .SoSamsung On7 Pro is eligible for 10% Bonus cashback but Amazon is denying 10% extra cashback for 6 weeks.
Strangely Amazon nowhere discloses its contact details and its chat-staffs do not inform its address!
I request authorities to take stern steps against Amazon to stop its desperate harassment & cheating customer.
The Petition was also marked to:
Ram Vilas Paswan
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Connected ConsumersNov 20