Axis bank debit my account without any pre notification and without proper proof.
I have a axis bank salary account. I left my job but I am using axis bank services.
On the date 12/01/2019 I received a msg that your account no. 917010041594111 is debited by Rs.71.44 and after 1 day I received a another msg your account is debited with Rs -728 and
My questions.....
1. when I call to the customer care then he said you have to transfer your account in the nearest branch. When I asked to him that my account will run simply without minimum balance then he told me 'yes'. I transferred my account in junagadh , zanzarda road. After that bank says me that you have to maintain the minimum account balance to continue.
2. When I asked to your customer care helpline please send me in written formats your bank will deduct Rs.150 per cash transaction after crossing your given limit. Then he told me that I have no written prove. Ok
3. Customer care and the bank manager told me your account again debited by Rs.-177. Rs 150 debit card charge and Rs.27 18%GST. but on the amount of -728 there is no gst. Why? Your customer care have no answer about this question.
4. I have no pre notification about any deductions.Why?
5. If you have no written evidence then how you can debit my account. With any money.
Sir please do some useful action.
Thanks & Regards
Amar Kumar
Customer ID-874613601
- Document
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