CHARGING SERVICE CHARGE FOR DISPOSED FAULTY ATM DEBIT CARD
State Bank Of India
Kooroppada Branch
KOTTAYAM KERALA
FOR MY S.B. A/c No. 57062797352 - JOYKUTTY VAARGHESE, CHELLIMATTOM, LAKKATTOOR.
AFTER SOME YEARS ATMs STARTED REJECTING THIS CARD AND SO I SURRENDERED THE CARD AT MY BRANCH AND I HAVE BEEN ISSUED A NEW CARD. SUBSEQUENTLY FOR BOTH THE CARDS - ONE ALREADY SURRENDERED AND THE ONE I AM USING SBI IS DEBITING TO MY BANK ACCOUNT SERVICE CHARGES.
I WROTE THEM FOLLOWING LETTER AND FOR WHICH NO ACKNOWLEDGEMENT IS RECEIVED SO FAR.
"To, 29.4.2019
The Manager
State Bank Of India
Kooroppada Branch
KOTTAYAM KERALA
Ref: S.B. A/c No. 57062797352 - JOYKUTTY VAARGHESE, CHELLIMATTOM, LAKKATTOOR.
Dear Sir,
I am shocked to find that you have debited Rs.147.50 to my account for an
I am shocked to find that you have debited Rs.147.50 to my account for an ATM Card (Maestro No. 504993***9985). This ATM card I had surrendered to you long back when it became inoperative. You had charged me an amount of Rs.233 for replacing the ATM card. I REQUEST YOU TO BLOCK THIS CARD AND LET ME HAVE CONFIRMATION TO THIS MAIL OR TO MY M B.NO. 8547480409.
For the last 2-3 years I am using the new ATM card (Classic ending with No. ****0435). You have collected service charges for this ATM card, that is well and good..
I request you to refund the service charge you collected from my account for the ATM card I had surrendered to you long back.
thanking you,
yours faithfully
JOYKUTTY VARGHESE"
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