Fraud BY Flipkart

Signed 4/3000
Online Signatures: 4
invoice_07092019122214.jpg
To
MD
grievance.officer@flipkart.com
Dear Sir,

Recently i have buy (Apple EarPods with 3.5mm Headphone) from Flipkat on 8-Aug-2019.
After Receiving Product i show that product being used & damage, after that i raise complain to flipkart they have accept product replacement request
but still i can not get replace product or refund money.

When i try to contact flipkart they said that plz wait 24 hours, but after that still not problem resolved.

Plz sir help me and case again flipkart fraud company.
The Petition was also marked to:
Consumer Court
 - 
Dear Sir
please write compliant in your local consumer forum with all documents & same copy send to filip cart more  
May 23

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