Over Pricing
Signed 77/3000
Online Signatures: 77
To
Customer Care Authority
cs-reply@amazon.in
I am Prime member of Amazon and considerably active having purchased various goods. I am pained to report a serious matter of over pricing, which has gone un-heard even after making various calls and mails however. At least on two occasions I was informed of call back on the issue, which never came.
1- I placed PRE-PAID order on 14.10.2018 on AMAZON for 265 Ltr Whirlpool Double Door 4 Star Refrigerator with MRP 31450/-. The price was offered as 22999/- during festive sale, offering discount of about 27%.
2- However after receipt of the item supplied through CLOUDTAIL on 16.10.2018 it was noticed that that MRP of the product inclusive of all taxes is 29270/- only, and not 31450/- as mentioned on website of Amazon during festive sale. Photos of packing slip etc were also mailed to AMAZON.
3- Thus the effective discount allowed was only 21% as against projected 27% through over pricing the item beyond MRP, which is serious breach of trust and cheating the genuine customers.
Various irrelevant explanations were offered by AMAZON, however, the corrective action of refunding the excess charged (2180/- less 27%) and action against Amazon’s Vendor responsible for this have not been taken.
I report this matter through your forum for reaction of fellow readers and request them to just keep a watch for such mischievous and hoodwinking techniques adopted by e- Tailers.
Regards
Pradeep Naroo
1- I placed PRE-PAID order on 14.10.2018 on AMAZON for 265 Ltr Whirlpool Double Door 4 Star Refrigerator with MRP 31450/-. The price was offered as 22999/- during festive sale, offering discount of about 27%.
2- However after receipt of the item supplied through CLOUDTAIL on 16.10.2018 it was noticed that that MRP of the product inclusive of all taxes is 29270/- only, and not 31450/- as mentioned on website of Amazon during festive sale. Photos of packing slip etc were also mailed to AMAZON.
3- Thus the effective discount allowed was only 21% as against projected 27% through over pricing the item beyond MRP, which is serious breach of trust and cheating the genuine customers.
Various irrelevant explanations were offered by AMAZON, however, the corrective action of refunding the excess charged (2180/- less 27%) and action against Amazon’s Vendor responsible for this have not been taken.
I report this matter through your forum for reaction of fellow readers and request them to just keep a watch for such mischievous and hoodwinking techniques adopted by e- Tailers.
Regards
Pradeep Naroo
Anti-ProfiteeringDec 19
One does not buy items like this every year .Try to get a good bargain by telling them in amazon/flipkart they are selling at that price.If there is any issue while commissioning of the refrigerator you will end up in lot of correspondances on the issue . more