Received Expired product from Myntra
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Myntra
I am a regular customer with myntra. I ordered on 28th March and received my order lakme honey dew absolute argan oil serum foundation with spf 45 on 01 April 2019. Unfortunately it’s manufacturing date is nov 2017 and has expire date April 2019. Why didn't myntra do a quality check on the seller’s products. And when i talked to customer care that they have give me expired product they are saying that due to their policy they cannot exchange the product but i want fresh piece. Myntra have only policy for customer i guess they don't have any policy to check product from there side. Please take this back and give me a fresh piece.and its been 11 days myntra has done nothing,even one of the customer care told me that they can't exchange and when i told that i will do consumer complaint she told me that they will exchange once the return request cancel.But yesterday i call myntra again and they have not filed any exchange.Myntra has wasted my time and money i want the fresh product only.
Didn’t expect such a big goof-up at myntra’s end
Didn’t expect such a big goof-up at myntra’s end
Connected ConsumersApr 15