In the last 3 years, when you identified a defective product how did you get the issue resolved?

Raised the issue with the brand and they fixed it

Raised the issue with the brand and they refused to fix it

Raised the issue with the brand, they refused but I won in consumer court

Raised the issue with the brand, they refused to fix so created awareness about it in Social Media

Never raised the issue with the brand because couldn't reach them

Never raised the issue with the brand and instead got it fixed locally

Haven't had any product issues in last 3 years

Can't Say or Don't remember

Vote

Connected Consumers Feb 15

Viewed by 5710

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