I gave a urine sample for testing ( routine and culture) to Mayom hospital Lab in South city Gurgaon. In the evening, I received the report online which showed the results being normal without any infection. My wife had been having history of recurrent urine infection and the test a day before done in Fortis Hospital had shown a severe infection. The doctors asked for a second test from different lab and that is why I gave the sample to Mayom hospital for testing.
However, next day, I went to the hospital to collect the hard copy and was surprised to find that this report was completely different than that sent by sms and online, and was more or less in conformity with the report of Fortis hospital. When I confronted with the Lab technician and Lab doctor there, it was just tried to brush off saying that it might have been a computer error in sending the report online.
I want to ask, had I not gone to collect the hard copy and taken the print out of the report available online and gone to the attending physician, the treatment would have been completely different and delayed. Was it not the Mayom hospital duty to inform me if the report was sent wrongly??
This has happened with me, who is well qualified and have number of doctor friends, imagine if such errors occcur with common people. more