Accidental and Theft insurance
Now I think IR must think to reduce cancellation charges of tickets to previous rate as no one at wish do cancel tickets. Sure, there may be some unscrupulous agents who block tickets in most traveled trains to important METROs, but general public is not happy with this cancellation charge. If a ticket value is Rs.200, only on cancellation one gets half of the value of ticket. It is very heart breaking.
Also, IRCTC must stop charging service charge as already IR is charging service charge on a ticket. It must be stopped. Otherwise it will lead to legal battle by citizen and not in consonance with fair trade practice. No one can be taxed twice for one reason and one service.
Now GST is passed, IR must stop also service tax from passengers. IR should not charge service tax as as a consumer as a traveler one passenger pays for any travel and IR has thus put to burden to serve the ticket holder. So in any was IR cannot claim service tax from passenger. For IR service passengers are paying the due ticket fare. So any service tax from IR to passengers will be illogical one and illegal. more