Allotment of Berths - Inputs Needed on Solutions
Listed below are the key issues and root causes related to Allotment of Berths in trains.
Kindly review them and help identify solutions to them. We will then compile and share the whitepaper with the Hon'ble Minister and the Leadership team.
Ministry of Railways
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Allotment of Berths – Issues and Root Causes
1. The berth allotment system currently is not user friendly
2. Senior citizens are allotted upper berths
3. Disabled/women are not allotted lower berths
4. A family is not allotted seats together
5. Although there is an option,' book only if lower berth is allotted ', it does not guarantee lower berth
6. Passengers cannot choose a berth preference while booking the tickets in general class
7. The map of the available berths is not displayed while booking tickets
8. Berths are not allocated keeping the age of the passenger in mind
9. While booking tickets, there is no column which asks if a person has a special need
10. The berth availability on IRCTC does not show the availability of different berths
11. There no no lower berths reserved for the needy more
Kindly review them and help identify solutions to them. We will then compile and share the whitepaper with the Hon'ble Minister and the Leadership team.
Ministry of Railways
------------------------------------------------------------------------------------------------------------------------------------
Allotment of Berths – Issues and Root Causes
1. The berth allotment system currently is not user friendly
2. Senior citizens are allotted upper berths
3. Disabled/women are not allotted lower berths
4. A family is not allotted seats together
5. Although there is an option,' book only if lower berth is allotted ', it does not guarantee lower berth
6. Passengers cannot choose a berth preference while booking the tickets in general class
7. The map of the available berths is not displayed while booking tickets
8. Berths are not allocated keeping the age of the passenger in mind
9. While booking tickets, there is no column which asks if a person has a special need
10. The berth availability on IRCTC does not show the availability of different berths
11. There no no lower berths reserved for the needy more
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View all 371 comments Below 371 comments
It is found that while more and more a/c coaches and trains are being added for Mumbai-Delhi Mumbai - Kolkata etc the no of a/c berths allotted to south bound trains are very less and not increased for so many years. The available berths get bokked in no time on the very first day and people travelling to chennai and bangalore have to look for other options . why this partiality . there is a case forr adding at leasty on 2AC and one 3AC inthe trains from Mumbai to chennai and Mumbai to bangalore.immediately On Wed, 13 May 2015 00:34:57 +0530 Ministry Of Railways wrote > more
Jun 15
Ankit Pallan 2 hrs • Andheri Station ticket issuer, Mr Shyam Raul.. Stationed at the booking counter, 1st floor. Typing Speed: 5 words a minute. Favourite Past time: to chill while issuing tickets. Favourite Serial: Balika Vadhu Hobbies: To ignore people and waste their time. Good At: Nothing Favourite Action: talk to my hand. Dear Mr Shyam Raul, You have successfully wasted my 50 minutes in just issuing me a CST return ticket. My fellow Indians in the adjacent line had already reached their destination by then. You have chosen a wrong profession and are wasting a seat that any other average ticket issuer is capable of. Time is very precious to people in Mumbai and their life is already full of stress when it comes to local travelling. So please let us know which counter u operate from on any social media platform. I assure you that we won't bother you while u are discussing ur late night parties while issuing tickets. Unlike • Comment • Share • You and 9 others like this. • Vidhi Badiani Did that happen today to you.. Oh god they are really useless 2 hrs • Like • Ankit Pallan Yes, not all are like that... But this man has crossed the limits. 2 hrs • Like • Vidhi Badiani Btw something like this happened at the king circle station too some days back with me, I gave a written complain.. It works.. 2 hrs • Like • Ankit Pallan Where can the complaint be issued? 2 hrs • Like • Vidhi Badiani In their office only to their senior. N u can also CC a copy to their senior.. Let me find their office details.. 2 hrs • Like • 1 • Ankit Pallan Awesome, will do that once I m back to Andheri stn and will try finding a way to complaint. 2 hrs • Like • 1 • Khushi Joshi Mody Tag him here..even better... more
Jun 02
I feel Sr.Citizens should be given lower berth reservations, may be 75% of the lower berths. more
Jun 02
70% of reserved berths are done through online WHICH ARE MANNED BY IRCTC.THEN HOW COME YOU SAY BOOKING CLERKS AND TICKETS DALAL HAVE LINKS?Do not guess and damage a cadre anymore.We have instances where thousands of online tickets are booked in a minute using robot like software programme.PL.speak with correct instances.You have every right to inform to vigilance when you come across any tout -staff link.Not all are like that.Pl. b specific in your comment. more
Jun 01
First the nexus between tickets dalal and railway's booking clerk should be broken.it is so deep rooted that general public is forced to pay hefty brokerage for tatkal premium tickets. I was travelling from Bangalore to Kolkata by duronto express. I tried to buy ticket from irctc where everything was wait listed, I got a ticket through a ticket vendor..but while travelling I found many seats vacant in 3rd a.c..transparency is missing.please install ATM like machine to book tickets at every booking office. more
Jun 01
