Allotting lower berths to Sr. Citizens
The computer reservation does not just bother; allots upper berths to sr. citizens with abandon. This is my experience ALWAYS. I am 76 and my wife is 66 and we generally get upper berths in 3 AC, 2 AC or sleeper coaches despite lower berths for lower berths even if we book 4 months in advance. Rlys and IRCTC should take this issue as a priority issue and make sure that sr. citizens are allotted only lower berths.
Viswanathan, Coimbatore 7-5-15 more