BEWARE SENIOR CITIZENS – IRCTC e- ticketing system makes you surrender the
A useful Message making the rounds :
While booking Train tickets. For travelling in trains Senior citizens have been given concession as below:
40% Concession in fare for Men over 60 years of age and
50% Concession for Women over 58 years of age .
The concession was given after much deliberations and discussions as a welfare measure towards senior citizens.
Now while booking train tickets online through IRCTC,
now a screen appears at the time of booking with two tricky option
for the senior citizens to give up the concession so far availed.
The screen comes with two option *OK* to give up the concession and *Cancel* to proceed booking with concession.
YOU MAY THINK THAT
*OK MEANS THAT YOU WANT TO CONTINUE WITH THE CONCESSION AND*
*CANCEL MEANS TO FOREGO THE CONCESSION.*
IN RAILWAY'S PARLANCE IT IS NOT SO. It should be YES or NO.
So they indulge in such jugglery of words to confuse the senior citizens/passengers.
As IRTC is now using technical words to loose your senior citizen benefits..... Forever
*Just spread the awareness...* 👍
Oliver peter d' souza, Executive secretary
Rly Yatri Seva Sangha., Mumbai.
xxxxxxx
The feeling among passengers booking is that if “CANCEL” is clicked it would be interpreted by the IRCTC “ CANCEL TO AVAIL THE CONCESSION “ – This seemed to have happened in a couple of cases .
Why not Railways instruct the IRCTC to be clear and also honest in their questionnaire to elicit the right information before booking ?
Why should 2 Questions be combined for 2 different issues . That confuses the passengers booking tickets leading to loss of their Money .
The 2 Questions should be very clear from the IRCTC :
* One is to bring proof of age ,
* the other to confirm availing concession . IRCTC make it simple & hassle free .
Should the passengers “Spoon feed the computer staff ” , “Can’t the staff foresee how it will be Perceived by the tense Passenger “ . more