Bikano peanuts with cockroaches
In all food products carrying the marking of FSSAI should have a mandatory toll-free helpline & a wapp no. printed in bold letters so that it can be reported immediately in the presence of the Shopkeeper from where it has been purchased so that a photo attachment of the shop can be sent.
I have personally found many times that intentionally the process is so designed so that complainants become disinterested. In many cases, I have personally gone to nearest P.S. & filed a complaint but they want to wriggle out of the responsibility. more