Cab / Taxi service in Delhi
As a precaution to all team members, I would like to share the attitude and service provided by various Cab / Taxi agencies. In fact despite paying rented fare @km. they try to collect maxi. and more amount from a customer by giving various excuses.
Once my experience was with OLA cab, I booked from Gurgaon to Indirapuram. During transit, driver captured longer route saying every turn that you will get heavy traffic and jam. Even he has not bothered what I was suggesting him knowingly the traffic condition and shorter route
On arrival at destination, he demanded 1050/- plus double of tole tax. I asked him to give receipt and he refused. Since tole amount was paid in front of me, I refused to pay demanded fare and called customer care of OLA cab.
It was shocked to me when customer care person started negotiating the fare amount in stead of resolving the issue by calculating genuine fare and tole. Ultimately I have paid the amount told by OLA CC person. I have taken photo of that cab details which is attached.
Sorry to say but it is happening with other many people more
Once my experience was with OLA cab, I booked from Gurgaon to Indirapuram. During transit, driver captured longer route saying every turn that you will get heavy traffic and jam. Even he has not bothered what I was suggesting him knowingly the traffic condition and shorter route
On arrival at destination, he demanded 1050/- plus double of tole tax. I asked him to give receipt and he refused. Since tole amount was paid in front of me, I refused to pay demanded fare and called customer care of OLA cab.
It was shocked to me when customer care person started negotiating the fare amount in stead of resolving the issue by calculating genuine fare and tole. Ultimately I have paid the amount told by OLA CC person. I have taken photo of that cab details which is attached.
Sorry to say but it is happening with other many people more
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